Refund Policy

Refund requests for AI tool credits are reviewed based on whether the credits have been used and applicable law. Include your account and purchase details when contacting us so we can assess your request.

If you are charged in error, charged twice, or a payment fails but funds are captured, contact us and we will refund the affected amount in full.

Email hello@contecify.com from the address on your account with your order details. Eligible refunds are processed to the original payment method within 5-10 business days.

Please contact us before initiating a chargeback so we can resolve the issue directly and faster.